Managed IT Services

Your Authentic Managed IT Services Provider

ManageWorx Managed IT Services from Total Networx will help your company with the support, monitoring, and consulting that you need to thrive. The importance of uptime for business-critical systems like email is paramount to your success. Our Managed IT Services are unique; we act as part of your team. Our professional IT solutions will allow you to concentrate on your business – not on IT problems.
Part of your team. Total success.

Part of your team. Total success.

We consider ourselves a part of your team – not a nameless, faceless entity like a phone circuit provider. Our customized IT solutions focus on just what you need and help create a roadmap for where you need to go. We will help you maintain maximum uptime and keep the status quo.

Affordable IT Business Networks. Peace of Mind.

Through our flat-rate IT Support Service, Total Networx takes a proactive approach to IT managed services. We work with you as your Virtual CIO and IT department, allowing you to focus on running your business so that you can reduce costs, increase profits, and mitigate business risks.


 

What Are Managed IT Services?

Sound technology planning, comprehensive IT support, and professional technology products – at a predictable monthly rate.

Emergency IT services of the past are no longer enough in a fast-paced business environment. Managed IT solutions work around the clock, proactively monitoring threats, evolving with industry trends, and ensuring your business utilizes the best technology on the market.

Instead of waiting for disaster, it is best to use a managed IT service company like Total Networx who offers full-service IT support for any and all of your IT needs. You keep your focus on your business – We provide you the proactive IT solutions to reduce emergencies and provide peace of mind for stakeholders.

 

What is Included?

  • Help desk and remote support
  • Onsite support that is proactive and responsive
  • 24x7x365 monitoring of desktop, server, and network equipment
  • Local servers and cloud hosting
  • Hosting for application development
  • Disaster Recovery and Backups
  • Microsoft Office 365 or other Hosted Email services
  • Anti-virus and anti-malware protection, SPAM blocking, and content filtering
  • Secure VPN connection to computers and servers
  • Client concierge services, along with technological planning and advocacy
  • Computer, Wi-Fi, server, and network security management
  • Procurement of Hardware and Software
  • Warranty management
  • IT Project planning and management

What ManageWorx Does For You

  • IT Specialists – All the benefits of internal staff, without the financial obligations.
  • Decreases your technology risk – Your company doesn’t have to worry about replacing a “super-user”.
  • Frees up your time – You don’t have to manage an IT department.
  • Reduce stress and improve efficiency of your staff – We limit your downtime and keep your company doing business as usual.

ManageWorx managed IT service is a unique IT experience

These days, every company should consider itself a technology company – you need effective IT to be successful. The importance of uptime for business-critical systems like email is paramount to your success. Our Managed IT Services allow you to concentrate on running your business.

Built to support

We establish an authentic partnership with you and your organization from consistent communication to planning to vendor advocacy.

Our people are our core product

Our team is a highly educated and dynamic group of certified experts.

Comprehensive IT Support

Our helpdesk and technical teams monitor, support, and protect your entire network - day and night.

24x7x365 Monitoring

With our around-the-clock monitoring of your network's status and security, you can rest assured that your technology is working correctly and that your data is secure. You spend less time managing your technology and more time managing your business.

IT Asset Assessment & Management

We take care of managing your hardware, software, licensing, warranties, and patch information.

High standards, but customized for your business needs

Every strategy is designed specifically for your organization and your unique business challenges, utilizing state-of-the-art solutions, scheduling, and resources.

Control of your data

Whether utilizing a cloud-based or traditional network, Total Networx customized IT protects your valuable data and provides the resources to resolve any issue directly.

Events and Training

Whether you join us for a client training clinic or showcase event, we strive to put some fun into your experience with us.

No Surprises

From reporting to support, you will hear, meet, and talk with us on a frequent and consistent basis.