Managed IT Services

Cyber Security Focused.

ManageWorx™ Managed IT Services from Total Networx will help your company with the IT support, network monitoring, and technology consulting that you need to thrive.

Your Authentic Managed IT Services Partner

Total Networx helps your company with support, monitoring, and consulting that you need to succeed. We understand that business-critical systems like email are essential to your success and we take care of the details for you. Our Managed IT Services solutions are unique – we act as part of your team, allowing you to concentrate on your business – not on IT problems.

Part of your team means total success.

We consider ourselves a part of your team – not a nameless, faceless entity like a phone circuit provider. Our customized IT solutions focus on exactly what you need right now and help create a roadmap for where you need to go while maximizing uptime and performance.

Affordable Business Networks.

Peace of Mind through IT Best Practices.

Through our flat-rate IT Support Service, Total Networx takes a proactive approach to IT Managed Services. We work with you as your Virtual CIO and IT department, allowing you to focus on running your business so that you can mitigate business risks, reduce costs, and increase profits.

What Are IT Managed Services?

Managed IT Services is a technology delivery model that provides outsourced technology planning, comprehensive IT support, best practices implementation, and professional technology products at a predictable monthly rate. The emergency IT services of the past are no longer enough in a fast-paced business environment.

Managed IT solutions work around the clock, proactively monitoring threats in real-time, evolving with industry trends, and ensuring your business utilizes the best technology on the market. Instead of waiting for disaster, a Managed IT Solution from Total Networx offers full-service IT support for any and all of your IT needs. You can stay focused on your business – we’ll work in the background to provide proactive IT solutions to reduce emergencies and provide peace of mind for stakeholders.

What is Included In a Managed IT Services Package?

Uptime for business-critical technology is essential to your company’s success. Our Managed Services solutions let you focus on running your company while we handle the technical issues. We offer a full suite of services that are custom-tailored to your specific technology gaps and business objectives.

Help Desk & Remote Support

End-user help desk providing incident management, troubleshooting, vendor best practices, and remote support and administration of workstations and servers.

On-site support that is proactive and responsive

Our on-site technology support services provide a full spectrum of IT services for businesses ranging from troubleshooting and installation to network administration and maintenance.

24x7x365 Monitoring of Desktop, Server & Networking

For one monthly fee, you have an entire team of IT professionals working for you around the clock – monitoring all critical functions of your business technology.

Local Servers & Cloud Hosting

Your data is one of your most valuable company assets. We help you maximize the storage, access, and integrity of your data, whether on-premise, in the cloud, or a hybrid combination.

SaaS Hosting

Whether you need to host your servers and applications in Microsoft Azure or Total Networx’s Data Centers, TNI can assist with the integration and make sure your infrastructure is optimized to work efficiently between the cloud and your internal network. 

Disaster Recovery and Backup

Fast and reliable disk-based backup of operating systems, applications, configuration settings, and data with fast recovery time in the event of data loss or data or network failure.

Microsoft Office 365 or other hosted email services

Email is critical to your success and remains the most frequently used means of communication with clients and your team. We keep your hosted email working flawlessly so you can work smarter and more efficiently.

Anti-Virus & Anti-Malware protection, SPAM blocking & content filtering

Threats to your data are everywhere and changing daily. We help prevent unauthorized access and malicious damage to your important data.

Secure VPN Connection to Computers & Servers

Work-from-home is now the new normal, and it necessitates different levels of security. Encryption of network traffic, allowing employees to securely connect from any location, on any device, at any time is necessary to keep organizations protected. A VPNaaS solution lowers your IT and operational costs.

Client concierge services, along with technological planning and advocacy

Total Networx delivers top-level customer concierge services and technology planning and advocacy, allowing you to focus on your business while we ensure that your technology is working for you.

Computer, WiFi, Server and Network Security Management

The Total Networx suite of IT managed services is designed to ensure that your company remains secure and productive. This includes monitoring, patching, and reporting of security vulnerabilities, 24-hour technical support, and automatic backups.

Procurement of Hardware & Software

All-inclusive hardware and software solutions as a managed service moves the purchasing process to one vendor. We do the research and advocate for your business needs and your budget.

Client Experience-focused IT

With the widespread adoption of cloud computing, every business is now a technology company. To be successful, you must have fully functional IT. Business-critical systems like email must run flawlessly. A Total Networx Managed IT Services solution allows you to focus on running your business while we handle the technical details. (re-write section)

What Our Clients Say

We take pride in serving our customers with the best IT experience.

“Total Networx does a very thorough job. They manage all our desktops and servers and they make sure we stay up to date and secure. They also provide fast and efficient support for our financial institution. We are very happy to have them as a partner!”

Bruce, IT/Operations Manager, Local Bank, Minneapolis

“Total Networx does a wonderful job for us. They respond immediately in emergency situations and help manage our network on a day-to-day basis. Their staff is knowledgeable and professional. We are a small office without an IT department and are thrilled to have Total Networx as a partner. “

Julie Malecha, Administrator, Church of the Assumption, Saint Paul

Higher standards. Comprehensive. No Surprises.

From strategy to reporting to support, your Total Networx team will be in constant communication with you – helping your business to run effectively, productively, and without interruption.

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