Server and Desktop Support
The experience of our Certified Network Engineers and Technicians, combined with our strategic partnerships, allows us the ability to competently evaluate all of your organization’s IT needs. Our solutions are designed to reduce your costs, increase your revenue and mitigate your business risks through their productivity and efficiency enhancing benefits.
We understand that the function of IT is increase the efficiency of the business. This knowledge means that we listen to your needs and design a solution to fit your business, not try to change the business to fit your IT.
Unlike some competitors, we value working relationships. Instead of receiving a revolving door of technicians, each of our accounts are assigned a primary engineer who will work with your business for the duration. To ensure we always have someone available to support your needs, our engineers carefully outline your system and configurations so that any of our technical staff can assist every customer.
As a close-knit group, a core strength of Total Networx is completing projects on time, on budget, with few loose ends. We bring the resources of our entire team to any project we undertake, which means better results for our customers.
24x7x365 Emergency Services
Continuity of your business processes is our primary concern. Our state-of-the-art network monitoring systems automatically alert us to potential problems before they have a chance to escalate to work-stopping outages, allowing our skilled engineers the ability to respond immediately.
No matter when you experience an interruption, we are available when you need us the most, and provide you peace of mind by delivering technical support services 24 hours per day, 7 days a week, and 365 days per year.